CITES has defined two types of workstation support contracts,
as well as installation and hourly services, in response
to requests from workstation owners who wish to have someone
perform system installation and maintenance tasks for them.
People who have large servers or workstations with special
needs, such as database services, a large or diverse user
population, or complex third-party software requirements,
may not fit within these defined contracts, and may require
a customized agreement.
- workstation support contracts:
- other contract options: