Wireless and VPN FAQ and Troubleshooting

Wireless and VPN Troubleshooting

The following pages walk you through a detailed description of steps to take when troubleshooting an erratic or failed VPN connection and/or UIUCnet Wireless connection.

You have an active wireless network connection and VPN client, but can't connect to the VPN server.

You have an active wired or off-campus network connection and VPN client, but can't connect to the VPN server.

(Windows users only:) You have trouble detecting the wireless network, making a connection, or staying connected to the same wireless access point.

(Windows users only:) Your computer disconnects from the wireless network although it still claims to be connected with excellent signal strength, and any attempts to reconnect will cause networking problems that often require rebooting. (Intel 3945 WiFi driver problem)