Service Level Definition: CITES NetFiles

CITES > services > CITES NetFiles SLD

Documentation	http://www.cites.uiuc.edu/netfiles/
Web Interface	https://netfiles.uiuc.edu
Description	CITES NetFiles provides web-based file storage accessible from any computer with a web browser and internet connection. The secure web interface features a simple and convenient way to upload, store, and access files and to publish web content. Guest tickets can be created so that files can be accessed by others for sharing and collaboration. CITES NetFiles also includes WebDAV for those who want to create a web share on their WebDAV-capable operating system.
Who can use this service	Campus faculty, staff, and students
When the service is available for use	Supported Service Hours:* Twenty-four hours a day, excluding the maintenance hours listed below Maintenance Hours: 5:30 A.M. to 7:30 A.M. Monday through Friday 5:30 A.M. to 10:00 A.M. Saturday 5:30 A.M. to 12:00 P.M. Sunday *The sign-up tool for first-time users to create a NetFiles account is supported from 8 A.M. to 5 P.M. Monday through Friday.
What you must have in order to use the service	NetID Active Directory password, Computer with internet connection Web browser with 128-bit encryption (most recent versions of web browsers have this capability) If using a web folder or share, must have a platform with an OS that supports WebDAV (Windows 2000/NT/XP and Mac OS X). Unix OS must have third-party software.
Where to go for help	CITES Help Desk phone: (217) 244-7000, (800) 531-2531 email: consult@uiuc.edu walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801
Dependencies on other services	Network Infrastructure Active Directory
Cost	A subsidy provided by the Provost on behalf of the campus allows CITES to provide a standard account with 500 MB of space at no charge.
How to request changes to this service	Contact the CITES Help Desk (see above for contact information).
How to find out about changes to this service	Major changes to the service will be announced on the CITES NetFiles web interface and the CITES homepage.
Date created	February 11, 2004
Date of last review	February 20, 2008

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Last modified February 20, 2008 .