Service Level Definition: MassMail

CITES > services > Massmail SLD

Documentation	http://broadcast.uiuc.edu/massmail/
Web Interface	http://broadcast.uiuc.edu/massmail/
Description	MassMail provides a convenient web interface to submit and distribute email to five large campus audiences: Undergraduate Students, Graduate Students, Faculty, Civil Service Staff, and Academic Professionals. Each MassMail must be approved by a designated University office during the submission process before being sent to the specified campus audiences. An archive of past messages sent via MassMail is also available on the MassMail webpage.
Who can use this service	Campus faculty, staff, and students
When the service is available for use	Supported Service Hours: 8:30 A.M. to 5:00 P.M. Monday through Friday Extended Service Hours: 5:00 P.M. to 5:30 A.M. Monday through Friday 7:30 A.M. to 8:30 A.M. Monday through Friday Weekends (excluding the Maintenance Hours listed below) Maintenance Hours: 5:30 A.M. to 7:30 A.M. Monday through Friday 5:30 A.M. to 10:00 A.M. Saturday 5:30 A.M. to 12:00 P.M. Sunday
What you must have in order to use the service	To submit a MassMail or view the MassMail archives you need the following: NetID and NetID password Banner expense account Computer with internet connection Graphics-capable web browser (most recent browsers have this capability)
Where to go for help	CITES Help Desk (see homepage for hours and additional information) phone: (217) 244-7000, (800) 531-2531 email: consult@uiuc.edu walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801
Dependencies on other services	Network Infrastructure Bluestem
Cost	The cost depends on the intended recipients of your email: Any combination of Faculty, Civil Service Staff, and Academic Professionals: $50 Undergraduate Students: $150 Graduate Students: $50
How to request changes to this service	Email massmail@uiuc.edu.
How to find out about changes to this service	In the event of a major change, an announcement will be posted on the CITES homepage.
Date created	June 16, 2003
Date of last review	March 9, 2007

	Services by Category		Services by Audience
	Calendaring		New to Campus?
	Classroom Technologies		Students
	Computer Facilities		Faculty & Staff
	Computing Accounts		Instructors
	Educational Technologies		Techsupport Providers
	Email
	Networking & Remote Access		Other Help
	Passwords		Training
	Security		Computing & Networking 101
	Services For Departments		Contacts
	Software		Glossary
	Telecommunications
	Complete List of Services

CITES welcomes comments about our services and comments about our web site.
Return to the top of this page.
Last modified March 12, 2007 .