Service Level Definition: Listserv

CITES > services > Listserv SLD

Documentation	http://www.cites.uiuc.edu/maillist/
Web Interface	http://listserv.uiuc.edu/cgi-bin/wa.cgi
Description	Listserv is software that allows campus faculty, staff, and students to create, manage, and subscribe to electronic mailing lists. Listserv provides both a web and email interface for convenient management of lists.
Who can use this service	Anyone can subscribe to a list, as long as the list has public membership. Faculty and staff members can create and own a list if the list pertains to research, units, or other campus-sponsored purposes. Students can create and own a list if they are officers of a Registered Organization or are teaching assistants for a class, and the list pertains to campus-sponsored purposes.
When the service is available for use	Supported Service Hours: 8:00 A.M. to 5:00 P.M. Monday through Friday Extended Service Hours: 5:00 P.M. to 5:30 A.M. Monday through Friday Weekends (excluding the Maintenance Hours listed below) Maintenance Hours: 5:30 A.M. to 7:30 A.M. Monday through Friday 5:30 A.M. to 10:00 A.M. Saturday 5:30 A.M. to 12:00 P.M. Sunday
What you must have in order to use the service	NetID An email address provided by CITES or other campus department
Where to go for help	CITES Help Desk phone: (217) 244-7000, (800) 531-2531 email: consult@uiuc.edu walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801
Dependencies on other services	Network Infrastructure CITES Spam Control
Cost	A subsidy provided by the Provost on behalf of the campus allows CITES to offer this service at no charge.
How to request changes to this service	Contact the CITES Help Desk (see contact information above).
How to find out about changes to this service	Changes to this service will be announced on the CITES homepage and the CITES Status web page.
Date created	March 4, 2005
Date of last review	June 11, 2007

	Services by Category		Services by Audience
	Calendaring		New to Campus?
	Classroom Technologies		Students
	Computer Facilities		Faculty & Staff
	Computing Accounts		Instructors
	Educational Technologies		Techsupport Providers
	Email
	Networking & Remote Access		Other Help
	Passwords		Training
	Security		Computing & Networking 101
	Services For Departments		Contacts
	Software		Glossary
	Telecommunications
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Last modified June 11, 2007 .