Service Level Definition: Iris

CITES > services > Iris SLD

Documentation	http://www.cites.uiuc.edu/iris/
Web Interface	http://iris.cites.uiuc.edu/
Description	Iris allows network administrators to manage their ports on CITES-managed multi-VLAN switches, and view traffic-related statistics or search for specific MAC addresses on their network(s).
Who can use this service	Campus network administrators who are listed in Contact Manager with 'Switch Mgmt' authority.
When the service is available for use	Supported Service Hours: 8:00 A.M. to 5:00 P.M. Monday through Friday Extended Service Hours: 5:00 P.M. to 5:30 A.M. Monday through Friday Weekends (excluding the Maintenance Hours listed below) Maintenance Hours: 5:30 A.M. to 7:30 A.M. Monday through Friday 5:30 A.M. to 10:00 A.M. Saturday 5:30 A.M. to 12:00 P.M. Sunday
What you must have in order to use the service	Computer with network connection Web browser that supports 128 bit encryption (most recent web browsers have this capability). Opera and older versions of Netscape, such as Netscape 4, are not supported. Network administrators must be listed in Contact Manager with 'Switch Mgmt' authority
Where to go for help	CITES Operations Center phone: (217) 244-1000 email: net-trouble@uiuc.edu
Dependencies on other services	Network Infrastructure Bluestem
Cost	A subsidy provided by the Provost on behalf of the campus allows CITES to offer this service at no charge.
How to request changes to this service	Email iris@uiuc.edu
How to find out about changes to this service	Major changes will be announced on the CITES Status webpage.
Date created	November 3, 2003
Date of last review	June 5, 2007

	Services by Category		Services by Audience
	Calendaring		New to Campus?
	Classroom Technologies		Students
	Computer Facilities		Faculty & Staff
	Computing Accounts		Instructors
	Educational Technologies		Techsupport Providers
	Email
	Networking & Remote Access		Other Help
	Passwords		Training
	Security		Computing & Networking 101
	Services For Departments		Contacts
	Software		Glossary
	Telecommunications
	Complete List of Services

CITES welcomes comments about our services and comments about our web site.
Return to the top of this page.
Last modified June 5, 2007 .