CITES :: Services :: Application Hosting Services SLD

Documentation	http://www.ds.uiuc.edu/webhosting/sl_HostingApplication.doc
Description	Application Hosting Services offers University departments and units the option of having their application server administered by CITES Departmental Services in the CITES Data Center.
Who can use this service	University departments and units
When the service is available for use	Supported Service Hours:* Twenty-four hours a day, excluding the maintenance hours listed below Maintenance Hours: 5:30 A.M. to 7:30 A.M. Monday through Friday 5:30 A.M. to 10:00 A.M. Saturday 5:30 A.M. to 12:00 P.M. Sunday *The Supported Service Hours can be adjusted to fit your needs.
What you must have in order to use the service	Banner expense account Application server
Where to go for help	Email hosting@ad.uiuc.edu
Dependencies on other services	Network Infrastructure
Cost	The payment plan for Application Hosting involves a $1000 setup fee, plus monthly charges that are negotiated on a per-customer basis and start at $300 per month. A sample service agreement can be viewed at http://ds.uiuc.edu/webhosting/sl_HostingApplication.doc.
How to request changes to this service	Email hosting@ad.uiuc.edu
How to find out about changes to this service	Any changes will be announced by an email to all who use this service.
Date created	August 2, 2006
Date of last review	August 8, 2007

Service Level Definition: Application Hosting Services