Laptop Clinics

The CITES Security Group and the CITES Help Desk offer regular laptop clinics open to all members of the University of Illinois community. These laptop clinics not only help improve the security and performance of your laptop, but in turn, help improve the security of the campus network by making more machines secure. The laptop clinics are offered at no cost, and usually run from 10 am to 3 pm.

At a CITES Laptop Clinic, the following services will be offered:

• Registering laptops with CITES Security to aid in the retrieval of lost or stolen laptops.
• Installing antivirus and antispyware software
• Updating system software
• Activating the laptop's firewall
• Updating browsers
• Installing PasswordVault
• Installing VPN Software
• Setting Up NetFiles (with network shortcut)
• Setting up CITES Spam Control
• Other general troubleshooting that individual laptops may require

Campus-Wide Laptop Clinics will take place:

• June 19, 2008, Undergraduate Library (10:00 am - 3:00 pm)
• August 6, 2008, Undergraduate Library (10:00 am - 3:00 pm)
• September 10 , 2008, Illini Union Room C (10:00 am - 3:00 pm)
• October 8, 2008, ACES Library (10:00 am - 3:00 pm)
• November 20, 2008, Illini Union Room B (10:00 am - 3:00 pm)
• January 28, 2009, Undergraduate Library (10:00 am - 3:00 pm)
• February 11, 2009, ACES Library (10:00 am - 3:00 pm)
• March 12 , 2009, ACES Library (10:00 am - 3:00 pm)
• April 8, 2009, Undergraduate Library (10:00 am - 3:00 pm)
• June 11, 2009, ACES Library (10:00 am - 3:00 pm)

For more information or to schedule a Laptop Clinic for your department, contact the CITES Security Office at securitysupport@uiuc.edu

Laptop Clinic Resources

This page contains a series of links to the topics covered at laptop clinics. These links should help anyone that was unable to attend a laptop clinic, or anyone that did attend and would like more information about the services offered.