Listserv FAQ

Questions on this page are organized into the following categories:

Archiving

Error Messages

List Configuration

Ownership Issues

Security

Subscriber Issues

Q: How can I archive my list?

A: Send a request to the listserv maintainer to have your list archived. You can do this by sending e-mail to listmgr@uiuc.edu. Only a year's worth of messages will be stored.

Return to Index

Q: How do I access our list archives?

A: Your list must be configured to be archived with web access. The best place to start if you want to access your list archives would be the following address:

http://listserv.uiuc.edu/archives/index.html

Return to Index

Q: How long are the notebook archive files available?

A: The notebook files are kept for one year. The notebook file of the particular month of the preceding year is normally removed on the 28th of each month. If you want to keep these, you will need to transfer them to your own system.

Return to Index

Q: How do I delete an existing notebook archive?

A: To find out what archive notebooks are available for your list, simply send the "INDex listname" command to LISTSERV.
To delete an existing archive notebook, simply execute a PUT operation for the notebook in question without sending any other text. For instance, send an email with the following as the only content in the body of the message [be sure to type the real name of your list instead of MYLIST]:
PUT MYLIST LOG9607 PW=mypersonalpw
This command without any other additional text would delete MYLIST LOG9607 from the server.

Two important issues:

1. This command MUST be issued by e-mail. It cannot be issued via the "Execute a LISTSERV command" facility of the web management interface.

2. NOTE CAREFULLY that you MUST turn off your signature file (if one is enabled in your mail client) in order to successfully delete files. If you do not, LISTSERV will store your signature file in place of the file you are trying to delete instead of deleting the file.

Owner's manual ref: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180538

Return to Index

Q: What is this "served out" error message?

A: "An error occurred while processing file 112880 from joedoe@LUCKY-ISP.COM:
Mail has been received for delivery to the LISTNAME list from a user which had been served out."

This is an error msg indicating someone who has been "served off" (denied access) from the listserv service, is trying to send a message to your list. There may be times when your own subscribers can get "served off" if they send too many bad commands to the listserv service. This can be caused by a broken mail vacation program or by their lack of knowledge on using the service.

To fix this, you can serve the subscriber back on by sending the following command to listserv@listserv.uiuc.edu" serve served-out-email-address" i.e., serve bohlmann@uiuc.edu

For Ref: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180492

Return to Index

Q: What should I do about a "served out" error message ?

A: You should check who the message is referring to before disregarding it. Listserv will "serve out" people who send too many bad commands to listserv and some of these could be one of your list subscribers.

Listserv also serves out spammers, which this one seems to be. So, if it looks like a spammer, then you can disregard these messages. But, if it is one of your list subscribers or another owner, you may want to serve them back onto the list.

Return to Index

Q: Why do I receive an error msg. when a subscriber is served off?

A: As a non-quiet list owner, you will only receive error messages when a
subscriber has been served off and then tries to post a message to the list. You will not receive error messages when the subscriber tries to send a command such as unsubscribing. The listserv maintainer however, does receive an error message when a served off subscriber tries to send commands to the listserv server.

Return to Index

Q: What's with all these daily monitoring error report messages?

A: If a subscriber's address causes an error of some sort, Listserv will monitor this address for up to 4 days even if you remove the subscriber. If you continue to see these errors after 4 days, send e-mail to listmgr@uiuc.edu.

Return to Index

Q: What are the criteria for having a list request approved?

A: In order to be hosted here, the list will have to have a strong tie to a university sponsered program. If this applies to your organization, we should be able to host it, otherwise you may want to look into using something like yahoogroups (http://groups.yahoo.com/). See also the List Guidelines page : http://www.cites.uiuc.edu/maillist/guidelines.html.

Return to Index

Q: Can I change the name of my list?

A: Changing the name of a list requires the server to be shutdown, which is something we try to shy away from if possible. It is possible though, if you feel it is necessary and it does not cause us undue effort or inconvenience to other users.

Return to Index

Q: How can I get a listserv with a uillinois.edu domain?

A: Clients may contact aitsnet@uillinois.edu to receive a GNU Mailman listserv with a listname@uillinois.edu address.

Return to Index

Q: Can I use Eudora instead of Listserv for an e-mail list?

A: Eudora has been known to be able to deliver mail to large lists of recipients. I've heard that lists of up to 500 recipients have been done successfully. See the following webdoc for more info:

http://www.eudora.com/techsupport/kb/918hq.html

Return to Index

Q: How do I change the mail option for a subscriber?

A: Go to http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME (replace LISTNAME with the actual list name)

Return to Index

Q: Why are some subscribers on my list not getting complete mime attachments?

A: Check that their subscription options are not set to Shorthdrs. Also, check that Default-Options in the list header is not set to short Listserv headers.

Return to Index

Q: How do I migrate a Listserv list from another site to the CITES Listserv server?

A: You will need to provide the email addresses and names of both the new primary and secondary list owners to the listserv maintainer. You will need to have the current list owner provide the list file to the UIUC list maintainer. The preferred method is to "GET" the list and mail it to listmgr@uiuc.edu. If the list is archived, the owner will need to send the notebook archive files as well. You may want to have the current list owner contact the UIUC Listserv maintainer directly to facilitate
the migration of the list by having them send email to listmgr@uiuc.edu .

Return to Index

Q. How can I add a message to the bottom or top of list postings?

A. You will need to set up a top or bottom banner for your list. You can do this by going to the Templates section of the web interface for list owners and creating a TOP_BANNER or a BOTTOM_BANNER template.The web interface for list owners can be found at the following address:

http://listserv.uiuc.edu/wa.cgi?LMGT1

Return to Index

Q: How can I change my list header?

A: You must be the list owner to do this. The easiest method is to use the web interface for list owners to edit your list header. The current address for the web interface is:

http://listserv.uiuc.edu/wa.cgi?LMGT1

You can change your list header by clicking on the "Configuration" tab on the list owner web interface form. Then you just edit the header as you need and press the update button.

Return to Index

Q: How can I remove the extra spaces in the subject line that Listserv adds?

A: Listserv has always added the spaces, because the web archives use <pre> tags and the spaces balance and line things up for beautification purposes. You can explicitly set your header type and turn off listserv adding the extra spaces with:

SET listname IETFhdr

The consequence of that is your archives and possibly digests look just as screwy as the email with extra spaces in the subject, so you just have to prioritize which you want to look better.

Return to Index

Q. Why do addresses in cc headers become Comments or X-cc headers in messages?

A. There is a keyword in the list header called X-Tags that affects this. You should contact your list owner about this setting. The "Mail header style" setting in the your subscription options will affect this. You may want to set this to "sendmail-style" for the cc line to look as you might expect.

Return to Index

Q: How can I put the list name in the subject line of messages from the list?

A: To do this, you need to set the SUBJecthdr subscription option for your subscribers. Or the subscribers can set this themselves. This will set a default subject tag, which is normally the name of the list.

If you want this to be the default for new subscriptions, then you would set this option in the Default-options= keyword of your list header.

See the following owner's manual entry for info on this:

http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180503

If you want to change the subject tag from its default, you would use the
Subject-Tag= keyword in the list header. You can read a description of this keyword in the Keyword Reference at the following link:

http://www.lsoft.com/manuals/1.8e/owner/owner.html#kSubjectTag

Return to Index

Q: How do I change the automatic reply messages subscribers receive from listserv?

A: Use the web interface for list owners found at the following address:

http://listserv.uiuc.edu/wa.cgi?LMGT1

Then click the "Templates" button and select the template you want to edit from the pull-down menu.

Return to Index

Q: Why are subscribers denied posting to the list?

A: If you manually added the subscriber's address to the list, did you set the subscriber using the address that will show as being the return address when the subscriber sends e-mail to the list? This is the address that is shown on the From line of mail this subscriber sends. Have the subscriber send you an e-mail to confirm what their actual address is. In most cases, the address of students that will show in their From line, will be their netid@express.uiuc.edu address and not their netid@uiuc.edu alias.

Return to Index

Q: How can I get a list of the list's subscribers?

A: The easiest method is to use the web interface for list owners to check list subscriptions. The current address for the web interface is:

http://listserv.uiuc.edu/wa.cgi?LMGT1

You can see the subscriber list by clicking on the "Subscribers" tab on the list owner web interface form. There is a Review the List Membership section toward the bottom of the page with a couple of links to either view the list of subscribers in a browser window or have it mailed to you.

Or you can send the message:

review listname

to listserv@listserv.uiuc.edu.

Return to Index

Q: How do I find a subscriber on my list?

A: The first thing to check is whether this person is subscribed under more than one address. You can do this by using the account management section for your list in the web interface to listserv. Replace your listname with LISTNAME in the following link:

http://listserv.uiuc.edu/wa.cgi?ACTMGR1=LISTNAME

Once your at the account management page, use the "examine a subscription"
form and enter just the netid of the person in question to search for all subscriptions with this netid in the address. If you find more than one for the same person, you can delete them and this should remove them completely from the list. You can also try searching on the person's name.

There is another possible cause for persons receiving messages from lists they are not subscribed to. They may be getting forwarded mail from another subscriber. This is a little more difficult to track down. You should have the person forward to you the message they received from the list and have them be sure to include "all" the
e-mail headers.

Return to Index

Q: How do I use an alias as the list owner?

A: To use a ph alias as the address of the list owner, this address will have to show in the From line of mail received by Listserv, otherwise it will not accept it.

Return to Index

Q: How can I check/change a subscriber's subscription options?

A: You can use the web interface by visiting the following address (note: be sure to put your list name and your subscription email address where shown)

http://listserv.uiuc.edu/wa.cgi?ACTED1=LISTNAME&a=EMAILADDRESS

Or you can do this via an email command you send to listserv@listserv.uiuc.edu
In the body of the message, type the following command:

Query listname FOR email-address

To change your subscription options. You can do this with the same webform you used to check your options, or you can do this via an email command you send to: listserv@listserv.uiuc.edu. In the body of the message, type the following command:

SET listname option FOR email-address

Example: to change a subscription to allow it to receive copies of messages posted to the list, use the following command in the body of the message you send to listserv@listserv.uiuc.edu.

SET listname repro FOR email-address

If you are the list owner and want to change all subscribers' options, you can issue the same command but use a wildcard character in the email address like the following example.

SET yourlistname repro FOR *@*

If you do this, you will probably want to change the "Default_options" keyword setting in your list header so new subscribers will have the correct options when they are added to the list.

Return to Index

Q: Can I use mailto links to allow users to change and review their settings?

A: No, but you can use a web link for this purpose. It would look similar
to the following:

http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME (replace LISTNAME with the actual list name)

Note that the subscriber will have to login with his or her personal password.

Return to Index

Q: Can I use mailto links to allow users to subscribe, unsubscribe from my list?

A: These are not recommended, but Mailto links can be used to point to the following subscribe/unsubscribe list alias addresses. (Be sure to replace "listname" with the actual name of your list.)

listname-subscribe-request@listserv.uiuc.edu
listname-unsubscribe-request@listserv.uiuc.edu

Note that these aliases are useful only for persons who have already registered a name and personal password for the address they are using. Their web browser will also need to be configured to use the address they are registered with, when using the mailto link. A better alternative would be to use a url, such as the following (be sure to replace "listname" with the actual name of your list.):

http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME&A=1

Return to Index

Q: How do I delete a subscriber from my list?

A: You can do this by using the account management section for your list in the web interface to listserv. Replace LISTNAME with your listname in the following link:

http://listserv.uiuc.edu/wa.cgi?ACTMGR1=LISTNAME

Once your at the account management page, use the "examine a subscription" form and enter the address of the person in question. When the subscription is found, you can delete it by clicking the delete button. If the address is no longer valid, you may want to set the "Notification options" to not notify the user.

Return to Index

Q: How can I add/delete a group of subscribers at one time?

A: You can use the web interface for list owners to do this. The address for the web interface is http://listserv.uiuc.edu/cgi-bin/wa.cgi?LMGT1. You can add groups of subscribers by clicking on the "Bulk Op." tab on the list owner web interface form. Be sure to read the notes about using the form. This form allows you to delete all subscribers if selected. There is a known problem with using Apple files with the bulk op., you will need to save your file as an "ms-dos" file.

Or, you can use a Listserv "jobs," which are emailed to listserv. You can learn more about this from the following entries in the owner's manual:

adding subscribers: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180475
deleting subscribers: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180476

Return to Index

Q: How can I manage subscriber addresses on my list?

A: You must be the list owner to do this. The easiest method is to use the web interface for list owners to make the subscription list changes. The current address for the web interface is:

http://listserv.uiuc.edu/wa.cgi?LMGT1

You can manage your subscribers by clicking on the "Subscribers" tab on the list owner web interface form. You can either add or change subscriptions via this form. You can enter partial names or addresses to find a particular subscription.

Ref: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180466

Return to Index

Q: How can I change the address a person is subscribed under?

Once you're at the account management page, use the "examine a subscription" form and enter just the netid of the person in question to search for all subscriptions with this netid in the address. You can also try searching on the person's name. Once you find the subscriber whose address you want to change, make the change to their address and then hit the"Update" button.

Note: this will not work when changing from netid@uiuc.edu to netid@illinois.edu or visa versa, due to a illinois.edu domain alias that is currently set on the listserv server. This alias causes the server to treat the netid@illinois.edu address the same as if it were netid@uiuc.edu. In this case, you will need to unsubscribe the netid@uiuc.edu address and then re-subscribe using the netid@illinois.edu address. The domain alias should not affect changing other domain addresses.

Return to Index

Q: How can I confirm a renewal for a subscriber?

A: You can issue the CONFIRM command for a subscriber:

[QUIET] CONFIRM listname FOR net-address

This can be done via the web interface at http://listserv.uiuc.edu/wa , or by sending the above message to listserv@listserv.uiuc.edu as an email command.

If needed, you can waive subscription renewals for a particular address by issuing the following command.

[QUIET] SET listname NORENEW FOR net-address

Return to Index

Q: How do I allow non-subscribers to post to a private list?

A: You can try setting [Send= Private,list@of.other.addresses] and "bounce" the message to the list or have them send it directly. If that works and if either

* there are a large number of those "other addresses" (more than
you would want to explicitly code on that line), or

* the list of "other addresses" is relatively dynamic

You could setup another list(Send=Editor,Default-Options=NoMail,Conceal)
and in the first list use

Send= Private,(otherlist)

Return to Index

Q: How do I become the owner of a current list?

A: You should first try to contact the current owner(s) and ask them to make this change. The best way to contact a list owner is to address your e-mail to:
listname-request@listserv.uiuc.edu. If the current owner is unreachable, you can request the list manager make this change in the current owner's place by sending
e-mail to
l istmgr@uiuc.edu .

Return to Index

Q: How do I add an owner to my list?

A: You must be the list owner to do this. You can add a list owner in one of three ways. You can use the mail command "GET" to retrieve the list header and make the additions you want. Or you can use the web interface for list owners to make the addition. The address for the web interface is http://listserv.uiuc.edu/wa.cgi?LMGT1
You can edit the list header by clicking on the "Configuration" tab on the list owner web interface form.

All you need to do is add another "Owner=" line to the owner's list on the list header with the new owner's e-mail address. If you are adding a "Primary" owner, add this line above the "Quiet:" line in the owner's list. If you are adding a "Secondary" owner, add this line below the "Quiet:" line in the owner's list.

Or if you need, you can request the list maintainer to make this change for you by sending your request to: listmgr@uiuc.edu

Return to Index

Q: How do I change the owner of a list?

A: You must be the list owner to make this change. You can make this change yourself in one of three ways. You can use the mail command "GET" to retrieve the list header and make the changes you want. Or you can use the web interface for list owners to make these changes. The address for the web interface is:

http://listserv.uiuc.edu/wa.cgi?LMGT1

You would change an owner by removing the address and name of the old owner and replacing it with the address and name of the new owner. This is done in the section of the list header where you specify the owners (Owner=). You can change your list header by clicking on the "Configuration" tab on the list owner web interface
form. Then you just edit the header as you need and press the update button.

Or if you need, you can request the list maintainer to make this change for you by sending your request to listmgr@uiuc.edu

If you are not the current list owner, you will need to contact the owner and request this change through them. To contact a list owner, address your email to:
listname-request@listserv.uiuc.edu (i.e., mylist-l-request@listserv.uiuc.edu).

If primary ownership of a list is to be changed, it is recommended that the current primary owner stay on as a non-primary owner for a period of time to allow for a smooth transition for the new owner. This is done by moving the outgoing primary owner address below the"Owner= quiet:" line in the list header and putting the new primary owner address it its place.

Return to Index

Q: How can I post messages under a different name?

A: What you could do to accomplish this, is to add a subscriber or an editor ( if this is an edited type list) with this address. Then you would need your e-mail client to put this address in the From line of the header of the e-mail message it sends to Listserv.

Return to Index

Q: Why are some subscribers not properly receiving digests with html?

A: They should check their "subscription type" setting in their subscription options for the list. They may need to change their options to either of the following settings.

Digest (MIME format) [NOHTML MIME DIGEST]
-or-
Digest (HTML format) [HTML DIGEST]

They can do this at the following web address:

http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME (replace LISTNAME with the actual list name)

Return to Index

Q: How can I send the same message to two lists without subscribers to both receiving duplicates?

A: Use the "Request a new list" link on the CITES Listserv Request Forms page:

https://listserv.uiuc.edu/request-form.html

to request a new list that is to be a super-list of your existing lists.

Then, send a follow up email to the CITES Listserv Manager (listmgr@uiuc.edu) including the names of all the lists so the appropriate super- and sub-list modifications can be made. (This is a very rare request, and not presently an option of the current form.)

For more information, please see the relevant section 2.13.12. "Super-lists" and "sub-lists" of the LISTSERV Owner's Manual:

http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc107130966

Return to Index

Q: How can I make my list more secure or less prone to forged postings?

A: To help make your list more secure, use the Validate= keyword, which determines what level of validation (if any) is performed for various LISTSERV commands that you use to manage your list. See the following manual entry for security keywords:

http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180425

If you want to make your list less prone to spoofed/forged posts, you can try setting the Send= keyword to something like "...,Confirm". The Confirm parameter will cause the list to generate a confirmation request that is sent to the address of the person who posted the message. The poster will then have to reply to the confirmation request via the "ok" mechanism for the post to be accepted. This will cause a hassle for the posters, but that seems to be the way it is to make things more
secure. Here is the entry in the owner's manual that talks about this:

http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180431

You can also make the list a "private" list, which only allows subscribers to post to it and you can verify the subscribers.

Return to Index

Q: How can I keep from getting spams on my list?

A: This is a problem that can happen when your list is set to allow public postings. You can add the Filter= keyword and include the suspect address where the spam originated. As an example, you could add the following to your list header:

* Filter= Also, *@NAPLES.NET

This setting should filter out any e-mail with From addresses that contain @NAPLES.NET.

Other then this, you could change your list to only allow subscribers to post to it. You could also change the Confidential keyword setting to yes, which would keep your list name from showing up when someone sends the lists command to Listserv to get a copy of all the lists on the system.

Return to Index

Q: How do I add a personal password for myself?

A: You can use the web interface at the following address:

http://listserv.uiuc.edu/wa.cgi?GETPW1=LMGT1

Or you can send the following e-mail command to listserv@listserv.uiuc.edu

PW ADD yourpassword

Return to Index

Q. How can I change my list password?

A. These are no used; you should set a personal password for your e-mail address. However, you can edit your list header and add the following keyword:

PW=yourlistpassword

Return to Index

Q. How do I find out who maintains a list?

A: To contact a list owner, you need to know the name of the list, then send a message to the following address, replacing "listname" with the actual name of the list

listname-request@listserv.uiuc.edu

Example: for the cites-announce list, the address to use would be:

cites-announce-request@listserv.uiuc.edu

Return to Index

Q: How can I check/change my subscription options?

A. You can use the web interface by visiting the following address-(note: be sure to put your list name and your subscription email address where shown)

http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME&a=EMAILADDRESS

Or you can do this via an email command you send to listserv@listserv.uiuc.edu

In the body of the message, type the following command:

Query listname FOR email-address

(if you want to see options for all lists you are subscribed to, use an "*"

for the listname in the command above)

To change your subscription options. You can do this with the same webform you used to check your options, or you can do this via an email command you send to listserv@listserv.uiuc.edu. In the body of the message, type the following command:

SET listname option FOR email-address

Example: to change your subscription to allow you to receive copies of messages you post to the list, use the following command in the body of the message you send to listserv@listserv.uiuc.edu.

SET listname repro FOR your-email-address

Return to Index

Q. How do I subscribe to and unsubscribe from a list?

A. To subscribe or unsubscribe, you can use the web interface at the following address:

http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME&A=1 (replace LISTNAME with the actual list name)

or you can send only the following in the body of an email message to: listserv@listserv.uiuc.edu

subscribe listname [full name]

To unsubscribe, send only the following in the body of a message to: listserv@listserv.uiuc.edu

signoff listname

Return to Index

Q. What do I do if my email address has changed?

A. Many email clients, such as Microsoft Outlook and mutt...allow you to set the From address of mail you send to whatever you want. You can set this to your netid@uiuc.edu address and then it should not matter what server you are using; Listserv will recognize the address. Note that you then need to be sure your netid@uiuc.edu alias points to your actual fully-qualified address.

Return to Index

Q. How can I change my mail options to a list?

A. To use the web interface, go to the following address:

http://listserv.uiuc.edu/cgi-bin/wa.cgi?SUBED1=LISTNAME&A=1 (replace LISTNAME with the actual list name)

Otherwise, you can use email commands to change your settings.

Return to Index

Q: How can I change the From address of mail I send?

A: Using Pine as your mail client, you can change only the From address to your netid@uiuc.edu address. To do this, go into the setup configuration and change the user-domain to uiuc.edu .

Using Mutt as your mail client, create a .muttrc file and add the following line to it.

my_hdr From: Your name <netid@uiuc.edu>

If using Outlook as your mail client, you can change your From address by
changing your email address in the Accounts section.

If using Eurdora, you can change your email address by creating a "Personality"
under the Windows menu.

Return to Index

Q. Why don't I receive email attachments properly?

A.The most common explanation is that your subscription options are not set to short Listserv headers.

If your "Mail header style" subscription option is set to "shorthdr," you will want to change it to "fullhdr" style.

Return to Index

Q: Why do addresses in cc headers show as Comments or X-cc headers in messages?

A: There is a keyword called X-Tags that affect this. See the following link for more info:

http://www.lsoft.com/manuals/1.8e/owner/owner.html#kXTags

The "Mail header style" setting in the subscriber's subscription options will also affect this. You may want to set this to "sendmail-style" for the cc line to look as you might expect.

Return to Index

Q. Why can't my subscription use my netid@express email address? A. When sending mail from your Express account, the From line will indicate the mail is from your netid@uiuc.edu alias address and the server will not recognize you if you are subscribed with your netid@express email address.

Return to Index

If you still have a question and you cannot find the answer on this page, please let us know by emailing us at: listmgr@uiuc.edu.

skip navigation \| Home \| Help Desk \| Status \| CIO \| Site Map \| Search
	go to navigation The Listserv at UIUC FAQ's for list owners CITES > maillist > FAQ
Contents Questions on this page are organized into the following categories: Archiving Error Messages List Configuration Ownership Issues Security Subscriber Issues Archiving How can I archive my list? How do I access our list archives? How long are the notebook archive files available? How do I delete an existing notebook archive? Return to Index Error Messages What is this "served out" error message? What should I do about a "served out" error message? Why do I receive an error msg. when a subscriber is served off? What's with all these daily monitoring error report messages? Return to Index List Configuration What are the criteria for having a list request approved? Can I change the name of my list? How can I get a listserv with a uillinois.edu domain? Can I use Eudora instead of Listserv for an e-mail list? How do I change the mail option for a subscriber? Why are some subscribers on my list not getting complete mime attachments? How do I migrate a Listserv list from another site to the CITES Listserv server? How can I add a message to the bottom or top of list postings? How can I change my list header? How can I remove the extra spaces in the subject line that Listserv adds? Why do addresses in cc headers become Comments or X-cc headers in messages? How can I put the list name in the subject line of messages from the list? How do I change the automatic reply messages subscribers receive from listserv? Return to Index Ownership Issues Why are subscribers denied posting to the list? How can I get a list of the list's subscribers? How do I find a subscriber on my list? How do I use an alias as the list owner? How can I check/change a subscriber's subscription options? Can I use mailto links to allow users to change and review their settings? Can I use mailto links to allow users to subscribe, unsubscribe from my list? How do I delete a subscriber from my list? How can I add/delete a group of subscribers at one time? How can I manage subscriber addresses on my list? How can I change the address a person is subscribed under? How can I confirm a renewal for a subscriber? How do I allow non-subscribers to post to a private list? How do I become the owner of a current list? How do I add an owner to my list? How do I change the owner of a list? How can I post messages under a different name? Why aren't some subscribers properly receiving digests with html? How can I send the same message to two lists without subscribers to both receiving duplicates? Return to Index Security/Passwords How can I make my list more secure or less prone to forged postings? How can I keep from getting spams on my list? How do I add a personal password for myself? How can I change my List password? Return to Index Subscriber Issues How do I find out who maintains a list? How can I check/change my subscription options? How do I subscribe to and unsubscribe from a list? What do I do if my email address has changed? How can I change my mail options to a list? How can I change the From address of mail I send? Why don't I receive email attachments properly? Why do addresses in cc headers show as Comments or X-cc headers in messages? Why can't my subscription use my netid@express email address? Return to Index Q: How can I archive my list? A: Send a request to the listserv maintainer to have your list archived. You can do this by sending e-mail to listmgr@uiuc.edu. Only a year's worth of messages will be stored. Return to Index Q: How do I access our list archives? A: Your list must be configured to be archived with web access. The best place to start if you want to access your list archives would be the following address: http://listserv.uiuc.edu/archives/index.html Return to Index Q: How long are the notebook archive files available? A: The notebook files are kept for one year. The notebook file of the particular month of the preceding year is normally removed on the 28th of each month. If you want to keep these, you will need to transfer them to your own system. Return to Index Q: How do I delete an existing notebook archive? A: To find out what archive notebooks are available for your list, simply send the "INDex listname" command to LISTSERV. To delete an existing archive notebook, simply execute a PUT operation for the notebook in question without sending any other text. For instance, send an email with the following as the only content in the body of the message [be sure to type the real name of your list instead of MYLIST]: PUT MYLIST LOG9607 PW=mypersonalpw This command without any other additional text would delete MYLIST LOG9607 from the server. Two important issues: 1. This command MUST be issued by e-mail. It cannot be issued via the "Execute a LISTSERV command" facility of the web management interface. 2. NOTE CAREFULLY that you MUST turn off your signature file (if one is enabled in your mail client) in order to successfully delete files. If you do not, LISTSERV will store your signature file in place of the file you are trying to delete instead of deleting the file. Owner's manual ref: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180538 Return to Index Q: What is this "served out" error message? A: "An error occurred while processing file 112880 from joedoe@LUCKY-ISP.COM: Mail has been received for delivery to the LISTNAME list from a user which had been served out." This is an error msg indicating someone who has been "served off" (denied access) from the listserv service, is trying to send a message to your list. There may be times when your own subscribers can get "served off" if they send too many bad commands to the listserv service. This can be caused by a broken mail vacation program or by their lack of knowledge on using the service. To fix this, you can serve the subscriber back on by sending the following command to listserv@listserv.uiuc.edu" serve served-out-email-address" i.e., serve bohlmann@uiuc.edu For Ref: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180492 Return to Index Q: What should I do about a "served out" error message ? A: You should check who the message is referring to before disregarding it. Listserv will "serve out" people who send too many bad commands to listserv and some of these could be one of your list subscribers. Listserv also serves out spammers, which this one seems to be. So, if it looks like a spammer, then you can disregard these messages. But, if it is one of your list subscribers or another owner, you may want to serve them back onto the list. Return to Index Q: Why do I receive an error msg. when a subscriber is served off? A: As a non-quiet list owner, you will only receive error messages when a subscriber has been served off and then tries to post a message to the list. You will not receive error messages when the subscriber tries to send a command such as unsubscribing. The listserv maintainer however, does receive an error message when a served off subscriber tries to send commands to the listserv server. Return to Index Q: What's with all these daily monitoring error report messages? A: If a subscriber's address causes an error of some sort, Listserv will monitor this address for up to 4 days even if you remove the subscriber. If you continue to see these errors after 4 days, send e-mail to listmgr@uiuc.edu. Return to Index Q: What are the criteria for having a list request approved? A: In order to be hosted here, the list will have to have a strong tie to a university sponsered program. If this applies to your organization, we should be able to host it, otherwise you may want to look into using something like yahoogroups (http://groups.yahoo.com/). See also the List Guidelines page : http://www.cites.uiuc.edu/maillist/guidelines.html. Return to Index Q: Can I change the name of my list? A: Changing the name of a list requires the server to be shutdown, which is something we try to shy away from if possible. It is possible though, if you feel it is necessary and it does not cause us undue effort or inconvenience to other users. Return to Index Q: How can I get a listserv with a uillinois.edu domain? A: Clients may contact aitsnet@uillinois.edu to receive a GNU Mailman listserv with a listname@uillinois.edu address. Return to Index Q: Can I use Eudora instead of Listserv for an e-mail list? A: Eudora has been known to be able to deliver mail to large lists of recipients. I've heard that lists of up to 500 recipients have been done successfully. See the following webdoc for more info: http://www.eudora.com/techsupport/kb/918hq.html Return to Index Q: How do I change the mail option for a subscriber? A: Go to http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME (replace LISTNAME with the actual list name) Return to Index Q: Why are some subscribers on my list not getting complete mime attachments? A: Check that their subscription options are not set to Shorthdrs. Also, check that Default-Options in the list header is not set to short Listserv headers. Return to Index Q: How do I migrate a Listserv list from another site to the CITES Listserv server? A: You will need to provide the email addresses and names of both the new primary and secondary list owners to the listserv maintainer. You will need to have the current list owner provide the list file to the UIUC list maintainer. The preferred method is to "GET" the list and mail it to listmgr@uiuc.edu. If the list is archived, the owner will need to send the notebook archive files as well. You may want to have the current list owner contact the UIUC Listserv maintainer directly to facilitate the migration of the list by having them send email to listmgr@uiuc.edu . Return to Index Q. How can I add a message to the bottom or top of list postings? A. You will need to set up a top or bottom banner for your list. You can do this by going to the Templates section of the web interface for list owners and creating a TOP_BANNER or a BOTTOM_BANNER template.The web interface for list owners can be found at the following address: http://listserv.uiuc.edu/wa.cgi?LMGT1 Return to Index Q: How can I change my list header? A: You must be the list owner to do this. The easiest method is to use the web interface for list owners to edit your list header. The current address for the web interface is: http://listserv.uiuc.edu/wa.cgi?LMGT1 You can change your list header by clicking on the "Configuration" tab on the list owner web interface form. Then you just edit the header as you need and press the update button. Return to Index Q: How can I remove the extra spaces in the subject line that Listserv adds? A: Listserv has always added the spaces, because the web archives use <pre> tags and the spaces balance and line things up for beautification purposes. You can explicitly set your header type and turn off listserv adding the extra spaces with: SET listname IETFhdr The consequence of that is your archives and possibly digests look just as screwy as the email with extra spaces in the subject, so you just have to prioritize which you want to look better. Return to Index Q. Why do addresses in cc headers become Comments or X-cc headers in messages? A. There is a keyword in the list header called X-Tags that affects this. You should contact your list owner about this setting. The "Mail header style" setting in the your subscription options will affect this. You may want to set this to "sendmail-style" for the cc line to look as you might expect. Return to Index Q: How can I put the list name in the subject line of messages from the list? A: To do this, you need to set the SUBJecthdr subscription option for your subscribers. Or the subscribers can set this themselves. This will set a default subject tag, which is normally the name of the list. If you want this to be the default for new subscriptions, then you would set this option in the Default-options= keyword of your list header. See the following owner's manual entry for info on this: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180503 If you want to change the subject tag from its default, you would use the Subject-Tag= keyword in the list header. You can read a description of this keyword in the Keyword Reference at the following link: http://www.lsoft.com/manuals/1.8e/owner/owner.html#kSubjectTag Return to Index Q: How do I change the automatic reply messages subscribers receive from listserv? A: Use the web interface for list owners found at the following address: http://listserv.uiuc.edu/wa.cgi?LMGT1 Then click the "Templates" button and select the template you want to edit from the pull-down menu. Return to Index Q: Why are subscribers denied posting to the list? A: If you manually added the subscriber's address to the list, did you set the subscriber using the address that will show as being the return address when the subscriber sends e-mail to the list? This is the address that is shown on the From line of mail this subscriber sends. Have the subscriber send you an e-mail to confirm what their actual address is. In most cases, the address of students that will show in their From line, will be their netid@express.uiuc.edu address and not their netid@uiuc.edu alias. Return to Index Q: How can I get a list of the list's subscribers? A: The easiest method is to use the web interface for list owners to check list subscriptions. The current address for the web interface is: http://listserv.uiuc.edu/wa.cgi?LMGT1 You can see the subscriber list by clicking on the "Subscribers" tab on the list owner web interface form. There is a Review the List Membership section toward the bottom of the page with a couple of links to either view the list of subscribers in a browser window or have it mailed to you. Or you can send the message: review listname to listserv@listserv.uiuc.edu. Return to Index Q: How do I find a subscriber on my list? A: The first thing to check is whether this person is subscribed under more than one address. You can do this by using the account management section for your list in the web interface to listserv. Replace your listname with LISTNAME in the following link: http://listserv.uiuc.edu/wa.cgi?ACTMGR1=LISTNAME Once your at the account management page, use the "examine a subscription" form and enter just the netid of the person in question to search for all subscriptions with this netid in the address. If you find more than one for the same person, you can delete them and this should remove them completely from the list. You can also try searching on the person's name. There is another possible cause for persons receiving messages from lists they are not subscribed to. They may be getting forwarded mail from another subscriber. This is a little more difficult to track down. You should have the person forward to you the message they received from the list and have them be sure to include "all" the e-mail headers. Return to Index Q: How do I use an alias as the list owner? A: To use a ph alias as the address of the list owner, this address will have to show in the From line of mail received by Listserv, otherwise it will not accept it. Return to Index Q: How can I check/change a subscriber's subscription options? A: You can use the web interface by visiting the following address (note: be sure to put your list name and your subscription email address where shown) http://listserv.uiuc.edu/wa.cgi?ACTED1=LISTNAME&a=EMAILADDRESS Or you can do this via an email command you send to listserv@listserv.uiuc.edu In the body of the message, type the following command: Query listname FOR email-address To change your subscription options. You can do this with the same webform you used to check your options, or you can do this via an email command you send to: listserv@listserv.uiuc.edu. In the body of the message, type the following command: SET listname option FOR email-address Example: to change a subscription to allow it to receive copies of messages posted to the list, use the following command in the body of the message you send to listserv@listserv.uiuc.edu. SET listname repro FOR email-address If you are the list owner and want to change all subscribers' options, you can issue the same command but use a wildcard character in the email address like the following example. SET yourlistname repro FOR @ If you do this, you will probably want to change the "Default_options" keyword setting in your list header so new subscribers will have the correct options when they are added to the list. Return to Index Q: Can I use mailto links to allow users to change and review their settings? A: No, but you can use a web link for this purpose. It would look similar to the following: http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME (replace LISTNAME with the actual list name) Note that the subscriber will have to login with his or her personal password. Return to Index Q: Can I use mailto links to allow users to subscribe, unsubscribe from my list? A: These are not recommended, but Mailto links can be used to point to the following subscribe/unsubscribe list alias addresses. (Be sure to replace "listname" with the actual name of your list.) listname-subscribe-request@listserv.uiuc.edu listname-unsubscribe-request@listserv.uiuc.edu Note that these aliases are useful only for persons who have already registered a name and personal password for the address they are using. Their web browser will also need to be configured to use the address they are registered with, when using the mailto link. A better alternative would be to use a url, such as the following (be sure to replace "listname" with the actual name of your list.): http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME&A=1 Return to Index Q: How do I delete a subscriber from my list? A: You can do this by using the account management section for your list in the web interface to listserv. Replace LISTNAME with your listname in the following link: http://listserv.uiuc.edu/wa.cgi?ACTMGR1=LISTNAME Once your at the account management page, use the "examine a subscription" form and enter the address of the person in question. When the subscription is found, you can delete it by clicking the delete button. If the address is no longer valid, you may want to set the "Notification options" to not notify the user. Return to Index Q: How can I add/delete a group of subscribers at one time? A: You can use the web interface for list owners to do this. The address for the web interface is http://listserv.uiuc.edu/cgi-bin/wa.cgi?LMGT1. You can add groups of subscribers by clicking on the "Bulk Op." tab on the list owner web interface form. Be sure to read the notes about using the form. This form allows you to delete all subscribers if selected. There is a known problem with using Apple files with the bulk op., you will need to save your file as an "ms-dos" file. Or, you can use a Listserv "jobs," which are emailed to listserv. You can learn more about this from the following entries in the owner's manual: adding subscribers: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180475 deleting subscribers: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180476 Return to Index Q: How can I manage subscriber addresses on my list? A: You must be the list owner to do this. The easiest method is to use the web interface for list owners to make the subscription list changes. The current address for the web interface is: http://listserv.uiuc.edu/wa.cgi?LMGT1 You can manage your subscribers by clicking on the "Subscribers" tab on the list owner web interface form. You can either add or change subscriptions via this form. You can enter partial names or addresses to find a particular subscription. Ref: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180466 Return to Index Q: How can I change the address a person is subscribed under? A: You can do this by using the account management section for your list in the web interface to listserv. Replace LISTNAME with your listname in the following link: http://listserv.uiuc.edu/cgi-bin/wa.cgi?ACTMGR1=LISTNAME Once you're at the account management page, use the "examine a subscription" form and enter just the netid of the person in question to search for all subscriptions with this netid in the address. You can also try searching on the person's name. Once you find the subscriber whose address you want to change, make the change to their address and then hit the"Update" button. Note: this will not work when changing from netid@uiuc.edu to netid@illinois.edu or visa versa, due to a illinois.edu domain alias that is currently set on the listserv server. This alias causes the server to treat the netid@illinois.edu address the same as if it were netid@uiuc.edu. In this case, you will need to unsubscribe the netid@uiuc.edu address and then re-subscribe using the netid@illinois.edu address. The domain alias should not affect changing other domain addresses. Return to Index Q: How can I confirm a renewal for a subscriber? A: You can issue the CONFIRM command for a subscriber: [QUIET] CONFIRM listname FOR net-address This can be done via the web interface at http://listserv.uiuc.edu/wa , or by sending the above message to listserv@listserv.uiuc.edu as an email command. If needed, you can waive subscription renewals for a particular address by issuing the following command. [QUIET] SET listname NORENEW FOR net-address Return to Index Q: How do I allow non-subscribers to post to a private list? A: You can try setting [Send= Private,list@of.other.addresses] and "bounce" the message to the list or have them send it directly. If that works and if either * there are a large number of those "other addresses" (more than you would want to explicitly code on that line), or * the list of "other addresses" is relatively dynamic You could setup another list(Send=Editor,Default-Options=NoMail,Conceal) and in the first list use Send= Private,(otherlist) Return to Index Q: How do I become the owner of a current list? A: You should first try to contact the current owner(s) and ask them to make this change. The best way to contact a list owner is to address your e-mail to: listname-request@listserv.uiuc.edu. If the current owner is unreachable, you can request the list manager make this change in the current owner's place by sending e-mail to l istmgr@uiuc.edu . Return to Index Q: How do I add an owner to my list? A: You must be the list owner to do this. You can add a list owner in one of three ways. You can use the mail command "GET" to retrieve the list header and make the additions you want. Or you can use the web interface for list owners to make the addition. The address for the web interface is http://listserv.uiuc.edu/wa.cgi?LMGT1 You can edit the list header by clicking on the "Configuration" tab on the list owner web interface form. All you need to do is add another "Owner=" line to the owner's list on the list header with the new owner's e-mail address. If you are adding a "Primary" owner, add this line above the "Quiet:" line in the owner's list. If you are adding a "Secondary" owner, add this line below the "Quiet:" line in the owner's list. Or if you need, you can request the list maintainer to make this change for you by sending your request to: listmgr@uiuc.edu Return to Index Q: How do I change the owner of a list? A: You must be the list owner to make this change. You can make this change yourself in one of three ways. You can use the mail command "GET" to retrieve the list header and make the changes you want. Or you can use the web interface for list owners to make these changes. The address for the web interface is: http://listserv.uiuc.edu/wa.cgi?LMGT1 You would change an owner by removing the address and name of the old owner and replacing it with the address and name of the new owner. This is done in the section of the list header where you specify the owners (Owner=). You can change your list header by clicking on the "Configuration" tab on the list owner web interface form. Then you just edit the header as you need and press the update button. Or if you need, you can request the list maintainer to make this change for you by sending your request to listmgr@uiuc.edu If you are not the current list owner, you will need to contact the owner and request this change through them. To contact a list owner, address your email to: listname-request@listserv.uiuc.edu (i.e., mylist-l-request@listserv.uiuc.edu). If primary ownership of a list is to be changed, it is recommended that the current primary owner stay on as a non-primary owner for a period of time to allow for a smooth transition for the new owner. This is done by moving the outgoing primary owner address below the"Owner= quiet:" line in the list header and putting the new primary owner address it its place. Return to Index Q: How can I post messages under a different name? A: What you could do to accomplish this, is to add a subscriber or an editor ( if this is an edited type list) with this address. Then you would need your e-mail client to put this address in the From line of the header of the e-mail message it sends to Listserv. Return to Index Q: Why are some subscribers not properly receiving digests with html? A: They should check their "subscription type" setting in their subscription options for the list. They may need to change their options to either of the following settings. Digest (MIME format) [NOHTML MIME DIGEST] -or- Digest (HTML format) [HTML DIGEST] They can do this at the following web address: http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME (replace LISTNAME with the actual list name) Return to Index Q: How can I send the same message to two lists without subscribers to both receiving duplicates? A: Use the "Request a new list" link on the CITES Listserv Request Forms page: https://listserv.uiuc.edu/request-form.html to request a new list that is to be a super-list of your existing lists. Then, send a follow up email to the CITES Listserv Manager (listmgr@uiuc.edu) including the names of all the lists so the appropriate super- and sub-list modifications can be made. (This is a very rare request, and not presently an option of the current form.) For more information, please see the relevant section 2.13.12. "Super-lists" and "sub-lists" of the LISTSERV Owner's Manual: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc107130966 Return to Index Q: How can I make my list more secure or less prone to forged postings? A: To help make your list more secure, use the Validate= keyword, which determines what level of validation (if any) is performed for various LISTSERV commands that you use to manage your list. See the following manual entry for security keywords: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180425 If you want to make your list less prone to spoofed/forged posts, you can try setting the Send= keyword to something like "...,Confirm". The Confirm parameter will cause the list to generate a confirmation request that is sent to the address of the person who posted the message. The poster will then have to reply to the confirmation request via the "ok" mechanism for the post to be accepted. This will cause a hassle for the posters, but that seems to be the way it is to make things more secure. Here is the entry in the owner's manual that talks about this: http://www.lsoft.com/manuals/1.8e/owner/owner.html#_Toc90180431 You can also make the list a "private" list, which only allows subscribers to post to it and you can verify the subscribers. Return to Index Q: How can I keep from getting spams on my list? A: This is a problem that can happen when your list is set to allow public postings. You can add the Filter= keyword and include the suspect address where the spam originated. As an example, you could add the following to your list header: * Filter= Also, @NAPLES.NET This setting should filter out any e-mail with From addresses that contain @NAPLES.NET. Other then this, you could change your list to only allow subscribers to post to it. You could also change the Confidential keyword setting to yes, which would keep your list name from showing up when someone sends the lists command to Listserv to get a copy of all the lists on the system. Return to Index Q: How do I add a personal password for myself?* A: You can use the web interface at the following address: http://listserv.uiuc.edu/wa.cgi?GETPW1=LMGT1 Or you can send the following e-mail command to listserv@listserv.uiuc.edu PW ADD yourpassword Return to Index Q. How can I change my list password? A. These are no used; you should set a personal password for your e-mail address. However, you can edit your list header and add the following keyword: PW=yourlistpassword Return to Index Q. How do I find out who maintains a list? A: To contact a list owner, you need to know the name of the list, then send a message to the following address, replacing "listname" with the actual name of the list listname-request@listserv.uiuc.edu Example: for the cites-announce list, the address to use would be: cites-announce-request@listserv.uiuc.edu Return to Index Q: How can I check/change my subscription options? A. You can use the web interface by visiting the following address-(note: be sure to put your list name and your subscription email address where shown) http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME&a=EMAILADDRESS Or you can do this via an email command you send to listserv@listserv.uiuc.edu In the body of the message, type the following command: Query listname FOR email-address (if you want to see options for all lists you are subscribed to, use an "" for the listname in the command above) To change your subscription options. You can do this with the same webform you used to check your options, or you can do this via an email command you send to listserv@listserv.uiuc.edu. In the body of the message, type the following command: SET listname option FOR email-address Example: to change your subscription to allow you to receive copies of messages you post to the list, use the following command in the body of the message you send to listserv@listserv.uiuc.edu. SET listname repro FOR your-email-address Return to Index Q. How do I subscribe to and unsubscribe from a list?* A. To subscribe or unsubscribe, you can use the web interface at the following address: http://listserv.uiuc.edu/wa.cgi?SUBED1=LISTNAME&A=1 (replace LISTNAME with the actual list name) or you can send only the following in the body of an email message to: listserv@listserv.uiuc.edu subscribe listname [full name] To unsubscribe, send only the following in the body of a message to: listserv@listserv.uiuc.edu signoff listname Return to Index Q. What do I do if my email address has changed? A. Many email clients, such as Microsoft Outlook and mutt...allow you to set the From address of mail you send to whatever you want. You can set this to your netid@uiuc.edu address and then it should not matter what server you are using; Listserv will recognize the address. Note that you then need to be sure your netid@uiuc.edu alias points to your actual fully-qualified address. Return to Index Q. How can I change my mail options to a list? A. To use the web interface, go to the following address: http://listserv.uiuc.edu/cgi-bin/wa.cgi?SUBED1=LISTNAME&A=1 (replace LISTNAME with the actual list name) Otherwise, you can use email commands to change your settings. Return to Index Q: How can I change the From address of mail I send? A: Using Pine as your mail client, you can change only the From address to your netid@uiuc.edu address. To do this, go into the setup configuration and change the user-domain to uiuc.edu . Using Mutt as your mail client, create a .muttrc file and add the following line to it. my_hdr From: Your name <netid@uiuc.edu> If using Outlook as your mail client, you can change your From address by changing your email address in the Accounts section. If using Eurdora, you can change your email address by creating a "Personality" under the Windows menu. Return to Index Q. Why don't I receive email attachments properly? A.The most common explanation is that your subscription options are not set to short Listserv headers. If your "Mail header style" subscription option is set to "shorthdr," you will want to change it to "fullhdr" style. Return to Index Q: Why do addresses in cc headers show as Comments or X-cc headers in messages? A: There is a keyword called X-Tags that affect this. See the following link for more info: http://www.lsoft.com/manuals/1.8e/owner/owner.html#kXTags The "Mail header style" setting in the subscriber's subscription options will also affect this. You may want to set this to "sendmail-style" for the cc line to look as you might expect. Return to Index Q. Why can't my subscription use my netid@express email address? A. When sending mail from your Express account, the From line will indicate the mail is from your netid@uiuc.edu alias address and the server will not recognize you if you are subscribed with your netid@express email address. Return to Index If you still have a question and you cannot find the answer on this page, please let us know by emailing us at: listmgr@uiuc.edu.
search CITES: CITES welcomes comments about our services and comments about our web site. Return to the top of this page. Last modified May 12, 2008

The Listserv at UIUC FAQ's for list owners

Contents

Archiving

Error Messages

List Configuration

Ownership Issues

Security

Subscriber Issues

Archiving

Error Messages

List Configuration

Ownership Issues

Security/Passwords

Subscriber Issues