LDAP Service Support

CITES > ldap > support

On this page: User Support System Support Service Management

Related pages: LDAP Index Page Using LDAP with Your Email Client Schema Used on the UIUC LDAP Server

CITES provides the following support for its LDAP service at UIUC.

User support

The CITES Help Desk provides assistance to LDAP users who have questions or problems related to using LDAP with their email clients.

System support

The LDAP server is available at all times except during scheduled system maintenance, which may occur during the CITES standard test times. If you notice any server problems outside the scheduled test times, please notify the CITES Operations Center at 217-244-1000 or net-trouble@uiuc.edu.

CITES also maintains a fully replicated backup server that is available at all times.

Service management

LDAP is supported by a CITES service manager Monday-Friday 8am-5pm.