Service Manager (Identity Management)

Campus Information Technologies and Educational Services (CITES) is looking for one or more full-time Research Programmers or Visiting Research Programmers (IT Services Developer/Manager) in the Production Application Group (PAG). Service Managers plan, develop, implement and operate production services for a community of about 50,000 clients.

Duties and Responsibilities

The Identity Management team creates and manages the enterprise directories, works with other groups to provision services, provides the infrastructure for authentication and authorization, and provides other services related to the core directories.

Service Managers work independently and coordinate with other parts of our organization to perform initial investigation of a service, develop the service, deploy it in production, and manage its operation. Due to the critical nature of the Directory Services, some non-business work hours may be needed to provide 24 x 7 service availability.

Required Qualifications

• A bachelor's degree and at least one year of relevant experience. Individuals receiving a bachelor's degree in the next several months are eligible to apply.
• Breadth of IT knowledge.
• Experience managing software applications on UNIX (preferred) or Windows systems (commercial, open source, or custom developed software applications).
• Good communication and customer service skills and the ability to work in a collaborative environment.
• Strong desire and motivation to learn and stay current with new and changing technologies.
• Creative problem solving skills.

Desirable Qualifications

• Experience with directory or identity management services such as LDAP or Active Directory.
• Experience with portals and group management.
• Programming experience in a language such as Perl, C, C++, JAVA, Visual Basic or Shell Scripts.

Consideration Constraints

The starting date is as soon as possible after the close of the search. Visiting position may become regular at a later date. Individuals receiving a bachelor's degree in the next several months are eligible to apply; however their degree must be earned prior to the start of employment. Please direct any questions to Les Cromwell (lcromwel@uiuc.edu 217-244-3435). In order to receive full consideration, applications must be received by May 12, 2008. Salary is commensurate with experience. To apply, please submit a resume and cover letter highlighting your professional experiences to:

Electronic Applications are preferred and should be sent to: STS-Admin@uiuc.edu .

DJ Weidler
Campus Information Technologies and Educational Services
1304 W. Springfield Avenue
Urbana, IL 61801

Reference Search #11793

The University of Illinois is an Affirmative Action/Equal Opportunity Employer