Help Desk Consortium Minutes

This page describes previous meeting agendas for the Help Desk Consortium. A link to minutes or other documents will appear next to meetings for which this information is available.

Note: More details about the agenda, as well as any changes to the date, time, and location of the meeting, are announced on the CITES-Techsupport mailing list prior to the Consortium meetings.

Previous Topics and Meeting Minutes

The following lists previous meeting agendas. If minutes are available for the meeting, a link will appear next to the entry.

• June 12, 2007: Collaboration tools WebEx and Live Help Chat
• May 15, 2007: meeting cancelled
• April 10, 2007: Collaboration tools
• March 13, 2007: IT Professional Support with Manager of IT Professional Services, Erik Hege
• February 13, 2007: meeting cancelled
• January 9, 2007: Help Desk support of PDAs & Handhelds View Minutes
• December 12, 2006: Windows Vista
• November 14, 2006: IT Professionals Support
• October 10, 2006: Running Windows on a Mac
• September 12, 2006: CITES Service Changes