CITES Help Desk

The CITES Help Desk provides walk-in, phone, online chat, and email consulting for CITES services and other computing needs.

Hours (Summer III)

For complete information, including when we are open and how to contact us, see Contact Information.

Walk-in: Room 1211 DCL (map below)
8:30 AM to 5:00 PM Monday through Friday

Phone: (217) 244-7000 or (800) 531-2531
8:30 AM to 5:00 PM Monday through Friday

Email: consult@illinois.edu
8:30 AM to 5:00 PM Monday through Friday

Chat: click the Live Help Chat button on any Help Desk web page
8:30 AM to 5:00 PM Monday through Friday

Fax: (217) 333-4368

The Help Desk will also be open during move-in weekend.
Saturday, August 23 - 10:00 AM to 6:00 PM
Sunday, Augsust 24 - 10:00 AM to 8:00 PM

The Help Desk is closed on campus holidays, including September 1, 2008 (Labor Day).

Services

Please see our CITES Help Desk Services web page for detailed information about the services we provide. The Help Desk also maintains a current listing of supported software.