Special Arrangements

Special arrangements can include:

• Arrangements for more than one guest account type for dozens or hundreds of guests.
• Access for colleagues living or working in foreign countries.
• Particular software packages that you need to have installed in a lab you'll be using to for a class or workshop.

If you need to make special arrangements with the providers of any of the services listed in the Guest Services section:

1. Make a list of the types of exceptions you will need.
2. Contact the CITES Help Desk and explain that you need to make special arrangements for guest accounts.
3. The Help Desk consultants will assist you in contacting each of the service managers and communicating your special circumstances.

Mentioning any special circumstances early in the process makes it easier for the service providers to correctly configure your guests' access as needed.