Express Email: How to Add an IMAP Prefix

Mac OS 10 and some IMAP email clients, including Apple Mail and Eudora, have a compatibility issue which prevents new folders from being created on the Express Email server. If you use an IMAP client and try to create a new IMAP folder, you will receive the error message Permission Denied. The instructions provided on this page will correct the permissions problem for Eudora and Apple Mail.

Setting an IMAP prefix for Eudora 6.0.2

1. Open Eudora.

2. Click on Eudora on the Eudora Menu Bar.

3. Select Preferences.

4. Click on the Checking Mail icon in the left pane of the Settings window.

5. In the Location prefix box, type INBOX. (include the period)

6. Click OK.

You should now be able to create IMAP folders.

 

Setting an IMAP prefix for Apple Mail

1. Open Mail.

2. Click on Mail on the Mail Menu Bar.

3. Select Preferences.

4. Click on the Advanced tab in the Accounts window.

 

 

5. In the IMAP Path Prefix box, type INBOX

6. Click the close button (appears as a red circle with an "x" in the upper left corner of the window).

You should now be able to create IMAP folders.

 

Help

You can contact the CITES Help Desk for more assistance with IMAP prefixes.

CITES Help Desk (see homepage for hours and additional information)

• phone: (217) 244-7000, (800) 531-2531
• email: consult@uiuc.edu
• walk-in: 1211 Digital Computer Lab, 1304 W. Springfield Ave., Urbana, IL 61801

 

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