Configuring Microsoft Outlook to Access CITES Express Email via IMAP

The instructions on this web page will help you configure Microsoft Outlook 2003 to access your CITES Express Email account with IMAP. For information about IMAP, see Choosing How to Access Your CITES Express Email Account.

Note to those new to IMAP: When you use an IMAP client, you are accessing your email directly from the server (unlike with POP). If you delete messages from inside your desktop email client and empty your trash, they are permanently deleted from the server. Similarly, if you log in to the Express Email web interface and delete messages, they will no longer appear in your deskop email client because they are not on the server. Use caution when deleting your email messages, as they might be the only copy you have. You can click and drag messages from your server folders to your local folders if you want to archive your email and free up space in your account. Please view Managing Your Quota after you've configured your desktop email client for information about safely archiving your email.

To configure Microsoft Outlook to access your Express Email account via IMAP:

1. Open Microsoft Outlook. If this is the first time you have opened the program, you might need to cancel some welcome messages.

2. Click on Tools on the Outlook Menu Bar.

3. Select E-mail Accounts. If this option is not listed, then expand the menu using the double-headed arrow at the bottom of the menu.

4. The E-mail Accounts screen opens and presents four options. Select Add a new e-mail account and then click Next.

6. The E-mail Settings screen requires the following information:

Your Name: Enter your first and last name, or the name that you want your correspondents to see.

E-mail Address: Enter your email address in this form: netid@uiuc.edu. Replace netid with your NetID, which can be found on your I-Card or in your Electronic Directory entry.

User Name: Your NetID should automatically appear in this field after you enter your e-mail address. If it does not, enter your NetID in lowercase letters.

Password: Enter your CITES Express Email password. If you do not know what your CITES Express Email password is, reset it at the Password Home Page.

Incoming Mail Server: Enter express.cites.uiuc.edu.

Outgoing Mail Server: Enter express-smtp.cites.uiuc.edu only if you are on the campus network. If you are connecting from a third-party Internet Service Provider (ISP), you must enter the name of its outgoing mail server. Examples of third-party ISPs are Insight, Ameritech, Soltec, and Sky Networks, among many others. Contact your ISP if you do not know the name of its outgoing mail server.

7. Click on More Settings.

8. Select the Advanced tab.

9. Under Incoming Server, place a check mark next to This server requires a secure connection (SSL).

10. Click OK.

11. Click Next on the E-mail Settings window.

12. Click Finish.

Outlook is now configured to access your CITES Express Email account via IMAP.